Hetty and everyone learns that Mrs Penhaligon has gone, having done a runner. At first, there's a sense of relief and perhaps hope that things will be easier at Calendar Hall without the strict housekeeper around. Everyone is also excited or wary about the immediate future because Rosamund is heavily pregnant, the birth imminent. But a surprising new challenge is in store as George's godmother Lady Cordelia Grenford arrives with her lady's maid Lily Brody who instantly aligns herself with the staff by being friendly and giving them tips on how to deal with dragon lady Grenford. Includes subtitles for the Hard Of Hearing