Frequently Asked Questions
Everything you need to know about shopping with Hit.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I find my perfect size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the best fit for your Hit apparel.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
At Hit, we prioritize ethical manufacturing. Over 60% of our current collection is made from organic cotton or recycled polyester as part of our commitment to the planet.
Can I track my order in real-time?
Yes. Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey directly to your door.